he recent outbreak of novel coronavirus (Covid-19) has led to a global panic due to its fatal nature which has harshly impacted the tourist sector and on the place reputation in general. This study aims to compare the factors that develop tourist preferences in terms of (i) what drives the favorability of tourist preferences? (ii) what relationship exists between tourist expectations, proximity, and favorable reputation? and (iii) what are the main influences of tourist preferences on hospitality system competitiveness pre and post Covid-19? By employing structural equation modeling, this study advances knowledge into the research variables’ relationships and advances reputation and marketing performance and practices in the hospitality industry.

Cuomo, M., Tortora, D., Danovi, A., Festa, G., Metallo, G. (2022). Toward a ‘New Normal’? Tourist Preferences Impact on Hospitality Industry Competitiveness. CORPORATE REPUTATION REVIEW, 25(3), 212-225 [10.1057/s41299-021-00123-7].

Toward a ‘New Normal’? Tourist Preferences Impact on Hospitality Industry Competitiveness.

Cuomo M. T.
;
Tortora D.;
2022

Abstract

he recent outbreak of novel coronavirus (Covid-19) has led to a global panic due to its fatal nature which has harshly impacted the tourist sector and on the place reputation in general. This study aims to compare the factors that develop tourist preferences in terms of (i) what drives the favorability of tourist preferences? (ii) what relationship exists between tourist expectations, proximity, and favorable reputation? and (iii) what are the main influences of tourist preferences on hospitality system competitiveness pre and post Covid-19? By employing structural equation modeling, this study advances knowledge into the research variables’ relationships and advances reputation and marketing performance and practices in the hospitality industry.
Articolo in rivista - Articolo scientifico
Hospitality system competitiveness; Place/destination reputation; Proximity; Tourist expectations; Tourist preferences;
English
8-set-2021
2022
25
3
212
225
open
Cuomo, M., Tortora, D., Danovi, A., Festa, G., Metallo, G. (2022). Toward a ‘New Normal’? Tourist Preferences Impact on Hospitality Industry Competitiveness. CORPORATE REPUTATION REVIEW, 25(3), 212-225 [10.1057/s41299-021-00123-7].
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10281/326013
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