BACKGROUND: The fight against the COVID-19 pandemic seems to encompass a social media debate, possibly resulting in emotional contagion and the need for novel surveillance approaches. In the current study, we aimed to examine the flow and content of tweets, exploring the role of COVID-19 key events on the popular Twitter platform. METHODS: Using representative freely available data, we performed a focused, social media-based analysis to capture COVID-19 discussions on Twitter, considering sentiment and longitudinal trends between January 19 and March 3, 2020. Different populations of users were considered. Core discussions were explored measuring tweets' sentiment, by both computing a polarity compound score with 95% Confidence Interval and using a transformer-based model, pretrained on a large corpus of COVID-19-related Tweets. Context-dependent meaning and emotion-specific features were considered. RESULTS: We gathered 3,308,476 tweets written in English. Since the first World Health Organization report (January 21), negative sentiment proportion of tweets gradually increased as expected, with amplifications following key events. Sentiment scores were increasingly negative among most active users. Tweets content and flow revealed an ongoing scenario in which the global emergency seems difficult to be emotionally managed, as shown by sentiment trajectories. CONCLUSIONS: Integrating social media like Twitter as essential surveillance tools in the management of the pandemic and its waves might actually represent a novel preventive approach to hinder emotional contagion, disseminating reliable information and nurturing trust. There is the need to monitor and sustain healthy behaviors as well as community supports also via social media-based preventive interventions.

Crocamo, C., Viviani, M., Famiglini, L., Bartoli, F., Pasi, G., Carrà, G. (2021). Surveilling COVID-19 emotional contagion on Twitter. EUROPEAN PSYCHIATRY, 64(1 (3 February 2021)), 1-6 [10.1192/j.eurpsy.2021.3].

Surveilling COVID-19 emotional contagion on Twitter

Crocamo, Cristina
;
Viviani, Marco;Famiglini, Lorenzo;Bartoli, Francesco;Pasi, Gabriella;Carrà, Giuseppe
2021

Abstract

BACKGROUND: The fight against the COVID-19 pandemic seems to encompass a social media debate, possibly resulting in emotional contagion and the need for novel surveillance approaches. In the current study, we aimed to examine the flow and content of tweets, exploring the role of COVID-19 key events on the popular Twitter platform. METHODS: Using representative freely available data, we performed a focused, social media-based analysis to capture COVID-19 discussions on Twitter, considering sentiment and longitudinal trends between January 19 and March 3, 2020. Different populations of users were considered. Core discussions were explored measuring tweets' sentiment, by both computing a polarity compound score with 95% Confidence Interval and using a transformer-based model, pretrained on a large corpus of COVID-19-related Tweets. Context-dependent meaning and emotion-specific features were considered. RESULTS: We gathered 3,308,476 tweets written in English. Since the first World Health Organization report (January 21), negative sentiment proportion of tweets gradually increased as expected, with amplifications following key events. Sentiment scores were increasingly negative among most active users. Tweets content and flow revealed an ongoing scenario in which the global emergency seems difficult to be emotionally managed, as shown by sentiment trajectories. CONCLUSIONS: Integrating social media like Twitter as essential surveillance tools in the management of the pandemic and its waves might actually represent a novel preventive approach to hinder emotional contagion, disseminating reliable information and nurturing trust. There is the need to monitor and sustain healthy behaviors as well as community supports also via social media-based preventive interventions.
Articolo in rivista - Articolo scientifico
Emotional contagion; mental health; sentiment analyses; social media;
English
3-feb-2021
2021
64
1 (3 February 2021)
1
6
e17
open
Crocamo, C., Viviani, M., Famiglini, L., Bartoli, F., Pasi, G., Carrà, G. (2021). Surveilling COVID-19 emotional contagion on Twitter. EUROPEAN PSYCHIATRY, 64(1 (3 February 2021)), 1-6 [10.1192/j.eurpsy.2021.3].
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10281/301119
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