Investigating and analyzing how the different employers operate in an enterprise are one of the most desired targets in business. For this purpose survey instruments such as questionnaires are normally used. They can be structured, semi-structured or unstructured, depending on the different needs and on the complexity of analysis. In the present study we have investigated the patterns of behavior related to a business game - TheGame - delivered by Allianz to its employees about an episode related to leadership. The answers have been collected and analyzed by using a content enabling system, that provides deep semantic information access and dynamic classification features for large quantities of distributed multimedia data. This innovative analysis highlights how the groups of employees have proceeded in organizing meetings where to share the game strategy, assign individual tasks, complying with individuals' talents and skills, sharing and grounding the knowledge into the final decisions. The most active people have normally urged those less motivated or helped those in need, letting them feel part of the project. The sharing of information has become the connective tissue for the groups. Each test has been faced with enthusiasm and the team spirit has always prevailed to individuality. For many, the game has created, reinforced or enhanced the team spirit in the company

Ferrari, G., Magnetti, N., Mariani, P., Neri, F. (2014). TheGame: An Evaluation on Self Organization & Engagement by Semantic Analysis. In L. DAmbra, D. Marasini, P. Sarnacchiaro (a cura di), Innovation and Society - Statistical methods for the evaluation of services (pp. 147-155). Elsevier [10.1016/S2212-5671(14)00889-2].

TheGame: An Evaluation on Self Organization & Engagement by Semantic Analysis

MARIANI, PAOLO
Penultimo
;
2014

Abstract

Investigating and analyzing how the different employers operate in an enterprise are one of the most desired targets in business. For this purpose survey instruments such as questionnaires are normally used. They can be structured, semi-structured or unstructured, depending on the different needs and on the complexity of analysis. In the present study we have investigated the patterns of behavior related to a business game - TheGame - delivered by Allianz to its employees about an episode related to leadership. The answers have been collected and analyzed by using a content enabling system, that provides deep semantic information access and dynamic classification features for large quantities of distributed multimedia data. This innovative analysis highlights how the groups of employees have proceeded in organizing meetings where to share the game strategy, assign individual tasks, complying with individuals' talents and skills, sharing and grounding the knowledge into the final decisions. The most active people have normally urged those less motivated or helped those in need, letting them feel part of the project. The sharing of information has become the connective tissue for the groups. Each test has been faced with enthusiasm and the team spirit has always prevailed to individuality. For many, the game has created, reinforced or enhanced the team spirit in the company
Capitolo o saggio
Text Mining; Natural Language Processing; Semantics; Unsupervised Clustering; Centoparole; TheGame; survey; questionnaire
English
Innovation and Society - Statistical methods for the evaluation of services
DAmbra, L; Marasini, D; Sarnacchiaro, P
2014
17
Elsevier
147
155
Ferrari, G., Magnetti, N., Mariani, P., Neri, F. (2014). TheGame: An Evaluation on Self Organization & Engagement by Semantic Analysis. In L. DAmbra, D. Marasini, P. Sarnacchiaro (a cura di), Innovation and Society - Statistical methods for the evaluation of services (pp. 147-155). Elsevier [10.1016/S2212-5671(14)00889-2].
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10281/59658
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