This paper proposes a unified framework for the design and the usability evaluation of hypermedia applications. By providing a design model, a set of design guidelines, and a set of patterns of evaluation activities called abstract tasks, the framework helps a development team to perform both design and usability inspection in a systematic and cost effective way, and supports standardisation of activities and results across different designers and evaluators. The paper presents the framework and examples of its use, also reporting usability weaknesses detected in some commercially available hypermedia CD-ROMs.
Garzotto, F., Matera, M., Paolini, P. (1998). A Framework for Hypermedia Design and Usability Evaluation. In A. Sutcliffe, J. Ziegler, P. Johnson (a cura di), Designing Effective and Usable Multimedia Systems (pp. 7-21). Chapman & Hall Publishers.
A Framework for Hypermedia Design and Usability Evaluation
Garzotto, F;
1998
Abstract
This paper proposes a unified framework for the design and the usability evaluation of hypermedia applications. By providing a design model, a set of design guidelines, and a set of patterns of evaluation activities called abstract tasks, the framework helps a development team to perform both design and usability inspection in a systematic and cost effective way, and supports standardisation of activities and results across different designers and evaluators. The paper presents the framework and examples of its use, also reporting usability weaknesses detected in some commercially available hypermedia CD-ROMs.
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