Bicocca Open Archive

Logo unimib boa

Emanuel, F., Ricotta, S., Ghislieri, C., Gatti, P., Colombo, L. (2010). Working in a call centre: the role of personal and organisational resources on positive and negative emotions at work. In Book of Proceedings - 9th Conference of the European Academy of Occupational Health Psychology (pp.353-354). Nottingham University Press.

Working in a call centre: the role of personal and organisational resources on positive and negative emotions at work

Gatti, P;
2010
abstract
call centre
English
9th Conference of the European Academy of Occupational Health Psychology - 29-31 March 2010
2010
Book of Proceedings - 9th Conference of the European Academy of Occupational Health Psychology
9781907284465
2010
353
354
none
Emanuel, F., Ricotta, S., Ghislieri, C., Gatti, P., Colombo, L. (2010). Working in a call centre: the role of personal and organisational resources on positive and negative emotions at work. In Book of Proceedings - 9th Conference of the European Academy of Occupational Health Psychology (pp.353-354). Nottingham University Press.
02 - Intervento a convegno
File in questo prodotto:
Non ci sono file associati a questo prodotto.

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10281/560201
Citazioni
  • Scopus ND
  • ???jsp.display-item.citation.isi??? ND
Social impact