The relationship between governments and Third Sector is an important subject of public administration studies which attribute non-profit organizations (NPOs) the double function of welfare service delivery, and - according to a participatory governance model - participation in policies' definition. The aim of this paper is to contribute to the comprehension of the NPOs' approach to addressing human needs through their services, in order to support new ways to promote the citizens' initiative. Through a qualitative services analysis, seven case studies have been assessed. Results suggest that NPOs' approach is characterized by the attention to individual as a whole, networking with other NPOs, and focus on users autonomy. To promote participatory governance models, some suggestions for policy-makers are highlighted. © 2013 Copyright Taylor and Francis Group, LLC.

Mariani, L., Cavenago, D. (2013). Redesigning Welfare Services for Policies Effectiveness: The non-profit organizations (NPOs) perspective. PUBLIC MANAGEMENT REVIEW, 15(7), 1011-1039 [10.1080/14719037.2012.758307].

Redesigning Welfare Services for Policies Effectiveness: The non-profit organizations (NPOs) perspective

MARIANI, LAURA
;
CAVENAGO, DARIO
2013

Abstract

The relationship between governments and Third Sector is an important subject of public administration studies which attribute non-profit organizations (NPOs) the double function of welfare service delivery, and - according to a participatory governance model - participation in policies' definition. The aim of this paper is to contribute to the comprehension of the NPOs' approach to addressing human needs through their services, in order to support new ways to promote the citizens' initiative. Through a qualitative services analysis, seven case studies have been assessed. Results suggest that NPOs' approach is characterized by the attention to individual as a whole, networking with other NPOs, and focus on users autonomy. To promote participatory governance models, some suggestions for policy-makers are highlighted. © 2013 Copyright Taylor and Francis Group, LLC.
Articolo in rivista - Articolo scientifico
Non-profit organization; participatory governance models; service management; welfare policies effectiveness; welfare services;
English
1011
1039
29
Mariani, L., Cavenago, D. (2013). Redesigning Welfare Services for Policies Effectiveness: The non-profit organizations (NPOs) perspective. PUBLIC MANAGEMENT REVIEW, 15(7), 1011-1039 [10.1080/14719037.2012.758307].
Mariani, L; Cavenago, D
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10281/48593
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