Background: Emotional exhaustion is the most important component of burnout syndrome, which is a threat to nurses' psychological well-being. Objectives: The study investigated the impact of job demands - workload, cognitive demands, emotional demands, role conflict - and perceived leader-follower interaction frequency on emotional exhaustion among nurses. Methods: This study was conducted at three hospitals in northern Italy through an anonymous self-report questionnaire administered to 560 nurses. Multiple hierarchical regression was performed. Results: Workload and role conflict were positively related to emotional exhaustion, whereas cognitive demands and perceived leader-follower interaction frequency were negatively related. Emotional demands displayed a non-significant relationship with emotional exhaustion. Further analyses were performed to comment on the unexpected outcome of cognitive demands. A critical role of the perception of “distance” in leader-follower relationships on burnout was found. Conclusions: This study provides novel insights into the relationship between job demands and burnout, and much needed empirical evidence on leader-follower relationships among nurses, pointing to the important role played by leader distance in nurses' well-being at work. Findings highlight the importance of training head nurses in managing their working relationship distance from their followers in order to help them soothing emotional exhaustion.

Garzaro, G., Gatti, P., Caputo, A., Musso, F., Clari, M., Dimonte, V., et al. (2021). Job demands and perceived distance in leader-follower relationships: A study on emotional exhaustion among nurses. APPLIED NURSING RESEARCH, 61, 1-7 [10.1016/j.apnr.2021.151455].

Job demands and perceived distance in leader-follower relationships: A study on emotional exhaustion among nurses

Gatti, Paola
Secondo
;
2021

Abstract

Background: Emotional exhaustion is the most important component of burnout syndrome, which is a threat to nurses' psychological well-being. Objectives: The study investigated the impact of job demands - workload, cognitive demands, emotional demands, role conflict - and perceived leader-follower interaction frequency on emotional exhaustion among nurses. Methods: This study was conducted at three hospitals in northern Italy through an anonymous self-report questionnaire administered to 560 nurses. Multiple hierarchical regression was performed. Results: Workload and role conflict were positively related to emotional exhaustion, whereas cognitive demands and perceived leader-follower interaction frequency were negatively related. Emotional demands displayed a non-significant relationship with emotional exhaustion. Further analyses were performed to comment on the unexpected outcome of cognitive demands. A critical role of the perception of “distance” in leader-follower relationships on burnout was found. Conclusions: This study provides novel insights into the relationship between job demands and burnout, and much needed empirical evidence on leader-follower relationships among nurses, pointing to the important role played by leader distance in nurses' well-being at work. Findings highlight the importance of training head nurses in managing their working relationship distance from their followers in order to help them soothing emotional exhaustion.
Articolo in rivista - Articolo scientifico
Emotional exhaustion; Job demands; Leader distance; Nursing; Perceived leader-follower interaction frequency;
English
2021
61
1
7
151455
partially_open
Garzaro, G., Gatti, P., Caputo, A., Musso, F., Clari, M., Dimonte, V., et al. (2021). Job demands and perceived distance in leader-follower relationships: A study on emotional exhaustion among nurses. APPLIED NURSING RESEARCH, 61, 1-7 [10.1016/j.apnr.2021.151455].
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10281/403836
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