The present paper scrutinizes the extant literature on the internationalization process of service providers. It provides an overview of current insights and unresolved issues. The findings of over 100 published studies are structured and summarized under four headings: internationalization motives, country/market selection, entry mode choice, and the profile of service exporters. Although literature is closing the gap with reality, this paper concludes that (empirical) work still lacks sound theoretical bases, and - partially as a consequence - it is largely fragmented and exploratory. Per heading we formulate specific suggestion for better and more focused future research endeavors. © 2005 Elsevier Ltd. All rights reserved.

Lommelen, T., Matthyssens, P. (2004). THE INTERNATIONALIZATION PROCESS OF SERVICE PROVIDERS: A LITERATURE REVIEW. ADVANCES IN INTERNATIONAL MARKETING, 15, 95-117 [10.1016/S1474-7979(04)15005-9].

THE INTERNATIONALIZATION PROCESS OF SERVICE PROVIDERS: A LITERATURE REVIEW

Matthyssens P.
2004

Abstract

The present paper scrutinizes the extant literature on the internationalization process of service providers. It provides an overview of current insights and unresolved issues. The findings of over 100 published studies are structured and summarized under four headings: internationalization motives, country/market selection, entry mode choice, and the profile of service exporters. Although literature is closing the gap with reality, this paper concludes that (empirical) work still lacks sound theoretical bases, and - partially as a consequence - it is largely fragmented and exploratory. Per heading we formulate specific suggestion for better and more focused future research endeavors. © 2005 Elsevier Ltd. All rights reserved.
No
Articolo in rivista - Review Essay
Scientifica
Gulf Region; Organizational Change; Reward System;
English
ISBN: 978-0-76231-185-9, eISBN: 978-1-84950-331-0
Lommelen, T., Matthyssens, P. (2004). THE INTERNATIONALIZATION PROCESS OF SERVICE PROVIDERS: A LITERATURE REVIEW. ADVANCES IN INTERNATIONAL MARKETING, 15, 95-117 [10.1016/S1474-7979(04)15005-9].
Lommelen, T; Matthyssens, P
File in questo prodotto:
Non ci sono file associati a questo prodotto.

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/10281/314456
Citazioni
  • Scopus 17
  • ???jsp.display-item.citation.isi??? ND
Social impact