The present article offers a contribution to the debate on smart cities, focusing on the concepts of smart governance, smart communities and the involvement of the city's population. There are two reasons why we decided to investigate these issues. The first reason is of a theoretical and methodological nature i.e. it is useful, for the debate on smart cities and smart communities, to develop a method for field research that may help to comprehend how urban populations are informed about the smart city initiatives in their cities. The second one is of an empirical nature and it concerns the possibility of evaluating how the urban population of Milan was provided information on the smart initiatives in the city. A questionnaire analysing how the urban populations of Milan (Italy) was informed about "projects", "practices" and "initiatives" that are included under the smart city umbrella and strongly triggered by EXPO 2015 was submitted to 1330 respondents. The results of this research highlight the fact that, even if the vast majority of the interviewed population uses the ICT in their daily life, awareness of the "smart" initiatives promoted in the in the city is scarce. The results suggest the need to improve or modify communication strategies adopted so far to communicate with the population of Milan

Borrelli, N., Diamantini, D., Mura, G., Bernardi, M. (2015). Among smart governance and smart communities. A survey in the city of Milan. In M. Piscitelli (a cura di), Heritage and technology : mind, knowledge, experience (pp. 2241-2249). La scuola di Pitagora.

Among smart governance and smart communities. A survey in the city of Milan

BORRELLI, NUNZIA
Primo
;
DIAMANTINI, DAVIDE;MURA, GIULIA;BERNARDI, MONICA
2015

Abstract

The present article offers a contribution to the debate on smart cities, focusing on the concepts of smart governance, smart communities and the involvement of the city's population. There are two reasons why we decided to investigate these issues. The first reason is of a theoretical and methodological nature i.e. it is useful, for the debate on smart cities and smart communities, to develop a method for field research that may help to comprehend how urban populations are informed about the smart city initiatives in their cities. The second one is of an empirical nature and it concerns the possibility of evaluating how the urban population of Milan was provided information on the smart initiatives in the city. A questionnaire analysing how the urban populations of Milan (Italy) was informed about "projects", "practices" and "initiatives" that are included under the smart city umbrella and strongly triggered by EXPO 2015 was submitted to 1330 respondents. The results of this research highlight the fact that, even if the vast majority of the interviewed population uses the ICT in their daily life, awareness of the "smart" initiatives promoted in the in the city is scarce. The results suggest the need to improve or modify communication strategies adopted so far to communicate with the population of Milan
Capitolo o saggio
smart governance, smart community, City of Milan
English
Heritage and technology : mind, knowledge, experience
978-88-6542-416-2
Atti del XIII International Forum "Le vie dei mercanti", Aversa-Capri, 11-13 giugno 2015
Borrelli, N., Diamantini, D., Mura, G., Bernardi, M. (2015). Among smart governance and smart communities. A survey in the city of Milan. In M. Piscitelli (a cura di), Heritage and technology : mind, knowledge, experience (pp. 2241-2249). La scuola di Pitagora.
Borrelli, N; Diamantini, D; Mura, G; Bernardi, M
File in questo prodotto:
File Dimensione Formato  
3_6_Borrelli_viedeimercanti.pdf

Solo gestori archivio

Dimensione 430.9 kB
Formato Adobe PDF
430.9 kB Adobe PDF   Visualizza/Apri   Richiedi una copia

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10281/106102
Citazioni
  • Scopus ND
  • ???jsp.display-item.citation.isi??? 0
Social impact