La valutazione del rischio psicosociale e la promozione del benessere tra gli operatori sanitari: proposta di protocollo valutativo

Occupational stress is still an increasing phenomenon in work organization. Practitioners are now looking for new tools to be used in psychosocial risk evaluation. Researches and interventions on work stress have focused prevalently on the environmental and psychosocial factors inducing stress. Following the salutogenic approach we set up an evaluation protocol which considers together with the traditional isostrain components some resilience variables. Attention is given to those environmental and personal characteristics that help workers in facing work stressors. A pilot study has been realized with 138 hospital workers who answered a structured questionnaire. Isostrain, protecting psychosocial characteristics and resilience were considered predictors of burnout. Results of GML confirm the predictive power of the considered variables and suggest the opportunity of going on reflecting on a new model of risk evaluation which enlarge the concept of risk to the absence of the protective environmental and personal characteristics