The article presents the findings of an empirical research on the reconfiguration of the access to the service of social secretariat provided by three Municipalities. The findings point out how specific organizational units of local public bodies are becoming “de-facto” policy makers, strongly differentiating the citizens’ opportunities of access to this service. These differences reflect different organizational and micro-institutional logics of interpretation of the purposes of the social secretariat service.
Rossi, P. (2012). La metamorfosi del segretariato sociale? La riconfigurazione organizzativa del servizio tra finalità informative ed esigenze di contenimento della domanda. AUTONOMIE LOCALI E SERVIZI SOCIALI(1), 137-151.
La metamorfosi del segretariato sociale? La riconfigurazione organizzativa del servizio tra finalità informative ed esigenze di contenimento della domanda
ROSSI, PAOLO
2012
Abstract
The article presents the findings of an empirical research on the reconfiguration of the access to the service of social secretariat provided by three Municipalities. The findings point out how specific organizational units of local public bodies are becoming “de-facto” policy makers, strongly differentiating the citizens’ opportunities of access to this service. These differences reflect different organizational and micro-institutional logics of interpretation of the purposes of the social secretariat service.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.