The prioritization of ICT investments and the assessment of technological innovations are the premises for successful implementation of e-government strategy. Therefore, objective measures to evaluate costs and benefits resulting from ICT investments are required. The chapter presents the main evaluation methods and suggests some relevant guidelines for evaluating technological innovation in the public sector. The guidelines are applied to case studies concerning the introduction of technological innovation in the public sector.

Buccoliero, L., Calciolari, S. (2007). Information and Communication Technology Evaluation: Role, Methods and Practices in the Public Sector. In T.P. Griffin D (a cura di), Developments in e-Government. IOS Press.

Information and Communication Technology Evaluation: Role, Methods and Practices in the Public Sector

CALCIOLARI S
Secondo
2007

Abstract

The prioritization of ICT investments and the assessment of technological innovations are the premises for successful implementation of e-government strategy. Therefore, objective measures to evaluate costs and benefits resulting from ICT investments are required. The chapter presents the main evaluation methods and suggests some relevant guidelines for evaluating technological innovation in the public sector. The guidelines are applied to case studies concerning the introduction of technological innovation in the public sector.
Capitolo o saggio
E-Government, technology, evaluation, methods
English
Developments in e-Government
Griffin D, Trevorrow P, Halpin E
2007
978-1-58603-725-3
IOS Press
Buccoliero, L., Calciolari, S. (2007). Information and Communication Technology Evaluation: Role, Methods and Practices in the Public Sector. In T.P. Griffin D (a cura di), Developments in e-Government. IOS Press.
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10281/293734
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