The employment of information and communication technologies for the delivery of information and services has been considered a major objective of the modernization agenda of municipalities. This article contributes to the advances in the e-government literature by assessing the current status of ICT adoption among larger Italian municipalities and investigating whether the municipalities at a more mature stage of e-government adoption share any distinctive characteristics. The results show that some organizational factors, rather than environmental ones, show a positive association. However, the analysis also shows that most of the Italian municipalities involved have undertaken a non-linear e-government adoption process, which currently results in low diffusion of more mature stages of ICT adoption for the delivery of services to citizens and businesses.

Nasi, G., Cristofoli, D., Frosini, F. (2011). On line service provision: are Municipalities really innovative? The case of Municipalities in Italy. PUBLIC ADMINISTRATION, 89(3), 821-839 [10.1111/j.1467-9299.2010.01865.x].

On line service provision: are Municipalities really innovative? The case of Municipalities in Italy

Cristofoli, D;
2011

Abstract

The employment of information and communication technologies for the delivery of information and services has been considered a major objective of the modernization agenda of municipalities. This article contributes to the advances in the e-government literature by assessing the current status of ICT adoption among larger Italian municipalities and investigating whether the municipalities at a more mature stage of e-government adoption share any distinctive characteristics. The results show that some organizational factors, rather than environmental ones, show a positive association. However, the analysis also shows that most of the Italian municipalities involved have undertaken a non-linear e-government adoption process, which currently results in low diffusion of more mature stages of ICT adoption for the delivery of services to citizens and businesses.
Articolo in rivista - Articolo scientifico
information system; ICT, public management
English
821
839
19
Nasi, G., Cristofoli, D., Frosini, F. (2011). On line service provision: are Municipalities really innovative? The case of Municipalities in Italy. PUBLIC ADMINISTRATION, 89(3), 821-839 [10.1111/j.1467-9299.2010.01865.x].
Nasi, G; Cristofoli, D; Frosini, F
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10281/221730
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