Many available services have been designed for a single-channel world, Web and Internet typically. In a real world scenario, an ever-growing number of users take advantage of different kinds of communication channels and devices. In this paper, we propose a methodology to formalize the re-design process of these services to support multi-channel access in different contexts. The methodology considers the channel characteristics, the location of users and the context of use to characterize the new services. It has been tested in a case study: the Italian National Project of Identification and Registration of Bovine Animals. Copyright 2004 ACM.

Comerio, M., DE PAOLI, F., Grega, S., Di Francesco, C., Di Pasquale, A., Batini, C. (2004). A service re-design methodology for multi-channel adaptation. In International Conference On Service Oriented Computing (pp.11-20). ACM.

A service re-design methodology for multi-channel adaptation

COMERIO, MARCO;DE PAOLI, FLAVIO MARIA;BATINI, CARLO
2004

Abstract

Many available services have been designed for a single-channel world, Web and Internet typically. In a real world scenario, an ever-growing number of users take advantage of different kinds of communication channels and devices. In this paper, we propose a methodology to formalize the re-design process of these services to support multi-channel access in different contexts. The methodology considers the channel characteristics, the location of users and the context of use to characterize the new services. It has been tested in a case study: the Italian National Project of Identification and Registration of Bovine Animals. Copyright 2004 ACM.
paper
service, design methodology, multi channel, adaptation
English
2nd International Confenrece on Service oriented computing
2004
International Conference On Service Oriented Computing
1-58113-871-7
2004
11
20
none
Comerio, M., DE PAOLI, F., Grega, S., Di Francesco, C., Di Pasquale, A., Batini, C. (2004). A service re-design methodology for multi-channel adaptation. In International Conference On Service Oriented Computing (pp.11-20). ACM.
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10281/15436
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