In this paper, we present a user study based on a series of questionnaire-based surveys that we aimed at understanding the role of general social media, like popular social networking sites, in promoting the creation and evolution of network communities of place, specifically in the urban domain. We analysed hundreds of responses that we had collected in two questionnaire-based studies which involved 4,599 respondents all together. Since not all the respondents answered the same questions, we collected at least 129 and at most 2,750 responses for each item depending on the items considered. The main findings regard a novel 'attitude to exchange' score, the correlations between this score and other items and scores of interest, among which validated scores for the concept of 'sense of community', bonding 'social capital' and 'trust'; and the discriminating and facilitating factors affecting this attitude. We then relate the findings to some implications for the design of a new class of social media that could exhibit stronger collaboration-oriented functionalities, what we dub 'convivial tools', to study their impact on the welfare of local communities and the aspirations of their members in this time of economic hardship.

Cabitza, F., Scramaglia, R., Cornetta, D., Simone, C. (2016). When the web supports communities of place: The 'Social Street' case in Italy. INTERNATIONAL JOURNAL OF WEB BASED COMMUNITIES, 12(3), 216-237 [10.1504/IJWBC.2016.077758].

When the web supports communities of place: The 'Social Street' case in Italy

CABITZA, FEDERICO ANTONIO NICCOLO' AMEDEO
;
CORNETTA, DENISE ELENA
Penultimo
;
SIMONE, CARLA
Ultimo
2016

Abstract

In this paper, we present a user study based on a series of questionnaire-based surveys that we aimed at understanding the role of general social media, like popular social networking sites, in promoting the creation and evolution of network communities of place, specifically in the urban domain. We analysed hundreds of responses that we had collected in two questionnaire-based studies which involved 4,599 respondents all together. Since not all the respondents answered the same questions, we collected at least 129 and at most 2,750 responses for each item depending on the items considered. The main findings regard a novel 'attitude to exchange' score, the correlations between this score and other items and scores of interest, among which validated scores for the concept of 'sense of community', bonding 'social capital' and 'trust'; and the discriminating and facilitating factors affecting this attitude. We then relate the findings to some implications for the design of a new class of social media that could exhibit stronger collaboration-oriented functionalities, what we dub 'convivial tools', to study their impact on the welfare of local communities and the aspirations of their members in this time of economic hardship.
Articolo in rivista - Articolo scientifico
Communities of place; Facebook; Italy.; SNSs; Social media; Social networking sites; Social street;
Communities of place; Facebook; Italy.; SNSs; Social media; Social networking sites; Social street; Computer Networks and Communications; Software; 3304; Communication
English
2016
216
237
22
Cabitza, F., Scramaglia, R., Cornetta, D., Simone, C. (2016). When the web supports communities of place: The 'Social Street' case in Italy. INTERNATIONAL JOURNAL OF WEB BASED COMMUNITIES, 12(3), 216-237 [10.1504/IJWBC.2016.077758].
File in questo prodotto:
File Dimensione Formato  
IJWBC-2016.pdf

Solo gestori archivio

Dimensione 146.29 kB
Formato Adobe PDF
146.29 kB Adobe PDF   Visualizza/Apri   Richiedi una copia

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10281/136309
Citazioni
  • Scopus 9
  • ???jsp.display-item.citation.isi??? ND
Social impact