The paper discusses the role of redundancy in hospital ward work on the basis of a field study that focuses on the use of paper artifacts supporting healthcare and its coordination. On the basis of literature and direct observations, we identified different kinds of redundancy, i.e. redundancy of effort, functions and data. Hence, we analyzed how these different forms of redundancy may affect each other and the coordination inside hospital wards. Redundancy plays a positive or negative role depending on various circumstances. This twofold nature defines different requirements for a technology to support healthcare and ward work by preserving practices linked to paper-based artifacts and by unobtrusively augmenting them with computational capabilities.

Cabitza, F., Sarini, M., Simone, C., Telaro, M. (2005). When once is not enough: The role of redundancy in a hospital ward setting. In Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work. ACM [10.1145/1099203.1099234].

When once is not enough: The role of redundancy in a hospital ward setting

CABITZA, FEDERICO ANTONIO NICCOLO' AMEDEO;SARINI, MARCELLO;SIMONE, CARLA;
2005

Abstract

The paper discusses the role of redundancy in hospital ward work on the basis of a field study that focuses on the use of paper artifacts supporting healthcare and its coordination. On the basis of literature and direct observations, we identified different kinds of redundancy, i.e. redundancy of effort, functions and data. Hence, we analyzed how these different forms of redundancy may affect each other and the coordination inside hospital wards. Redundancy plays a positive or negative role depending on various circumstances. This twofold nature defines different requirements for a technology to support healthcare and ward work by preserving practices linked to paper-based artifacts and by unobtrusively augmenting them with computational capabilities.
No
paper
redundancy, coordination, paper-based artifacts, hospital ward
English
ACM Group 2005 - The 20th Annual ACM Symposium on Applied Computing
9781595932235
Cabitza, F., Sarini, M., Simone, C., Telaro, M. (2005). When once is not enough: The role of redundancy in a hospital ward setting. In Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work. ACM [10.1145/1099203.1099234].
Cabitza, F; Sarini, M; Simone, C; Telaro, M
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10281/11614
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