Violence towards nurses is a widespread phenomenon in Italy about which statistics are lacking. Aim: To investigate the prevalence of violence towards nurses in a health care structure in the north of Italy. Method: An observational cross-sectional study. Data were collected anonymously with a questionnaire developed by Zampieron et al. (2010) on a stratified sample of 198 nurses working in a major Italian Hospital in the Lombardy Region. Results: 43% of the sample (n=85/198) experienced violence in the previous twelve months with a mean of 4 aggressions each. Aggressors were mainly patients (53.3%) or relatives (26.7%), men (63.1%) aged between 36 and 50 years (27.9%). Of the verbal aggressions, one out of four was by a colleague or a superior. The emotional, physical and professional consequences were serious and the result of both physical and verbal violence. Nevertheless, among those who experienced aggressions, 57% did not ask for help and of those who did (43.0%) about 75% asked for help and support from their colleagues. Conclusions: Violence toward nurses exists and it is commonplace in the workplaces studied, even in the horizontal form. It is important to implement assessment and risk prevention and management measures, via specific training of nurses, and offer support for the victims and an anonymous formal report system guaranteed by the authorities.
La violenza verso gli infermieri è un evento presente sul territorio italiano di cui mancano statistiche sulla diffusione. Scopo: Indagare la prevalenza della violenza verso gli infermieri in un’azienda ospedaliera del nord Italia. Metodo: Studio osservazionale trasversale. I dati sono stati rilevati in forma anonima con il “Questionario su episodi di aggressione nella sede di lavoro” sviluppato da Zampieron et al. (2010) su un campione stratificato di 198 infermieri operanti in un Ospedale lombardo. Risultati: Il 43% del campione (n=85 su 198 intervistati) dichiara di aver subito aggressioni, con una media di 4 aggressioni a testa, nei 12 mesi precedenti lo studio. Gli aggressori sono soprattutto pazienti (53,5%) o parenti (26,7%), uomini (63,1%) di età compresa tra 36 e 50 anni (27,9%). Tra le aggressioni verbali una su quattro sono agite da colleghi o superiori. Le conseguenze emotive, fisiche e professionali dichiarate sono gravi e prodotte sia da aggressioni fisiche che verbali. Ciononostante, tra le persone che hanno subito aggressioni, il 57% non ha chiesto aiuto e, tra coloro che lo hanno richiesto (43,0%), circa il 75% ha cercato supporto ed aiuto da parte di un collega. Conclusioni: Questo studio conferma che la violenza verso gli infermieri è presente anche nella forma orizzontale tra professionisti. É importante negli ambienti di lavoro assumere comportamenti di valutazione, prevenzione del rischio e gestione attraverso il training del personale, il supporto delle vittime di violenza ed un sistema di denuncia formale anonimo sostenuto dalle istituzioni
Luciani, M., Spedale, V., Romanenghi, M., Villa, C., Ausili, D., Di Mauro, S. (2016). «Violence towards nurses and factors affecting violence in hospital settings: An Italian cross-sectional study». LA MEDICINA DEL LAVORO, 107(3), 191-204.
«Violence towards nurses and factors affecting violence in hospital settings: An Italian cross-sectional study»
Luciani, M;Ausili, D;Di Mauro, S
2016
Abstract
Violence towards nurses is a widespread phenomenon in Italy about which statistics are lacking. Aim: To investigate the prevalence of violence towards nurses in a health care structure in the north of Italy. Method: An observational cross-sectional study. Data were collected anonymously with a questionnaire developed by Zampieron et al. (2010) on a stratified sample of 198 nurses working in a major Italian Hospital in the Lombardy Region. Results: 43% of the sample (n=85/198) experienced violence in the previous twelve months with a mean of 4 aggressions each. Aggressors were mainly patients (53.3%) or relatives (26.7%), men (63.1%) aged between 36 and 50 years (27.9%). Of the verbal aggressions, one out of four was by a colleague or a superior. The emotional, physical and professional consequences were serious and the result of both physical and verbal violence. Nevertheless, among those who experienced aggressions, 57% did not ask for help and of those who did (43.0%) about 75% asked for help and support from their colleagues. Conclusions: Violence toward nurses exists and it is commonplace in the workplaces studied, even in the horizontal form. It is important to implement assessment and risk prevention and management measures, via specific training of nurses, and offer support for the victims and an anonymous formal report system guaranteed by the authorities.
| File | Dimensione | Formato | |
|---|---|---|---|
|
06-luciani.pdf
Solo gestori archivio
Dimensione
472.06 kB
Formato
Adobe PDF
|
472.06 kB | Adobe PDF | Visualizza/Apri Richiedi una copia |
I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
