Work schedules is a general form of coordination in organizations. In this study of emergency medical treatments dispensed by care providers working in shifts, schedules induce distortions near the end of shift. Examining how performance changes according to the level of urgency of the patient, we are able to distinguish between leisure (slacking-off) and fatigue motives as potential drivers. Fatigue appears to be an important determinant of performance.
Lucchese, E., Roberti, P. (2020). Slacking-off or just tired? Work-shift and workers productivity in the Emergency Department [Working paper].
Slacking-off or just tired? Work-shift and workers productivity in the Emergency Department
Elena Lucchese
Primo
;
2020
Abstract
Work schedules is a general form of coordination in organizations. In this study of emergency medical treatments dispensed by care providers working in shifts, schedules induce distortions near the end of shift. Examining how performance changes according to the level of urgency of the patient, we are able to distinguish between leisure (slacking-off) and fatigue motives as potential drivers. Fatigue appears to be an important determinant of performance.
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