Pratiche dell'incontro. Due casi di ricerca e formazione nelle relazioni di aiuto

In this contribution we intend to present two case studies that differ from each other for places and times of experience, for objectives and modalities of action but united by a theoretical framework of reference and by the use of research tools that focus the attention on people, their knowledge and skills and place researchers in a decentralized position, on the edge of the field but necessarily part of it. The comparison between these two cases offers interesting ideas for a hybridization possible between sociology and pedagogy applied to the life stories and narratives of the people who, for various reasons, "inhabit" the services. The first case concerns a situated research and training project that began in 2018 and concerns a heterogeneous working group composed of social workers, students, people admitted to services and university researchers. The second case concerns a training and awareness raising project for operators and users of the Caritas Listening Center of Modena which took place in 2017. Both cases are characterized by a reading of the contexts that refers to some interpretative paradigms: the "subjectivation" of members of the group; the "re-meaning" and "reconceptualization" of categories and classifications in social policies to describe and define interventions; the co-construction of organizational knowledge.