The field of knowledge-based systems (KBS’s) has rapidly been growing over the last decade, and the need to evaluate the performance and quality of KBS applications has emerged. However, many approaches and methods proposed for KBS evaluation are partial, poorly systematic, and not easily applicable. The purpose of this paper is to present a new approach to KBS evaluation, which comprises a precise definition of the concepts of performance and quality, a general evaluation methodology, and a set of criteria to support its practical application.
Guida, G., Mauri, G. (1993). Evaluating performance and quality of knowledge-based systems: foundation and methodology. IEEE TRANSACTIONS ON KNOWLEDGE AND DATA ENGINEERING, 5(2), 204-224 [10.1109/69.219731].
Evaluating performance and quality of knowledge-based systems: foundation and methodology
MAURI, GIANCARLO
1993
Abstract
The field of knowledge-based systems (KBS’s) has rapidly been growing over the last decade, and the need to evaluate the performance and quality of KBS applications has emerged. However, many approaches and methods proposed for KBS evaluation are partial, poorly systematic, and not easily applicable. The purpose of this paper is to present a new approach to KBS evaluation, which comprises a precise definition of the concepts of performance and quality, a general evaluation methodology, and a set of criteria to support its practical application.
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